Privacy & Security Policy

ARCEON
PHARMA

All services provided in our store belong to and are operated by ARCEON PHARMA İLAÇ VE SAĞLIK ÜRÜNLERİ TİCARET LİMİTED ŞİRKETİ, registered at HARBİYE MAH. BOSTAN SK. NO: 15 İÇ KAPI NO: 5 ŞİŞLİ/İSTANBUL. Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected and how and in what way this data is protected. Through membership or by filling out various forms and surveys on our store, members provide certain personal information about themselves (such as name-surname, company information, telephone, address or e-mail addresses) which is collected by our store as required by the nature of the business. Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make their choices regarding receiving such information during membership registration, and can change their choices later in the account information section after logging in, or by using the link in the notification message they receive. During the verification process conducted through our store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope defined in our 'User Agreement' with our members. To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information. Our company may also use the requested information, or information provided by users, for direct marketing purposes, either directly or through its collaborators, outside the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, outside the purposes and scope defined in the 'Membership Agreement'. Our company is committed to keeping confidential information strictly private and confidential, considering this a duty of secrecy, and to taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system. When you enter the transaction process, there are two things you should look for to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used in accordance with the sales process and the instructions you provide. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of our shopping websites. If the card's usability is confirmed, the transaction continues. Since no information about the card is viewed or recorded by us, it prevents third parties from accessing this information under any circumstances. The reliability of payment/billing/delivery address information for online orders placed with credit cards is checked by our company against credit card fraud. Therefore, for first-time customers ordering from our website, the accuracy of their financial and address/telephone information must be verified before the order can proceed to the supply and delivery stage. If necessary, we will contact the credit card holder or the relevant bank to verify this information. Only you can access and change all the information you provide during registration. If you securely protect your login information, it is impossible for others to access or change your information. For this purpose, registration is conducted within a 128-bit SSL security zone. This system is an unbreakable international encryption standard. Online shopping sites that have a helpline or customer service and clearly display their address and telephone information are more preferred today. This allows you to obtain detailed information on any questions you may have and gain a better understanding of the reliability of the online shopping company.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its website. Our company assumes no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL
STATES

In the limited circumstances outlined below, our company may disclose user information to third parties outside the provisions of this 'Privacy Policy'. These limited circumstances include: complying with obligations imposed by laws, decrees, regulations, etc., issued and in force by competent legal authorities; fulfilling and implementing the requirements of the 'Membership Agreement' and other agreements concluded between our store and users; responding to requests for user information for the purpose of conducting a duly authorized investigation or inquiry by a competent administrative or judicial authority; and when providing information is necessary to protect the rights or security of users.

EMAIL SECURITY

When sending emails to our store's Customer Service regarding any order, never include your credit card number or password. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances. For any questions or suggestions regarding our privacy policy, you can send an email to info@arceonpharma.com. You can also reach us using the contact information below.

Company Name: ARCEON PHARMA PHARMACEUTICAL AND HEALTH PRODUCTS TRADE LIMITED COMPANY Address: HARBİYE MAH. BOSTAN SK. NO: 15 INNER DOOR NO: 5 ŞİŞLİ/ ISTANBUL Tel: +90 533 518 44 39